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Cleanroom Specialists Services - Maximizing Performance, Ensuring Reliability

Experience unmatched support with Germfree’s global service network. Our 24/7 skilled cleanroom specialists and technicians ensure swift repairs and reduced downtime for Germfree equipment and modular cleanroom facilities. With extensive replacement parts inventory and expert collaboration, we provide seamless, comprehensive cleanroom and biosafety solutions. Choose Germfree for exceptional expertise and cutting-edge technology.
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A Holistic Approach to Facility and Equipment Care with our cleanroom specialists

Germfree delivers a comprehensive suite of services and parts tailored for mobile and modular cleanrooms, laboratories, and equipment ranging from laminar flow hoods to complex high containment equipment for BSL-4 level select agent handling. Our offerings include preventative maintenance, expert support, remote monitoring, biodecontamination and seamless facility or equipment upgrades. Highly skilled technicians, available 24/7, with same day support, ensure minimal downtime and optimal performance. We maintain an extensive inventory of replacement parts, enabling rapid repairs and smooth operation of your cutting-edge Germfree solutions.

Experience unparalleled expertise and comprehensive support, tailored specifically for your mobile, modular, and laminar flow equipment needs.

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24/7 Remote Monitoring
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Facility and Equipment Upgrades
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Biodecontamination
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Comprehensive Facility & Equipment Training
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Preventative Maintenance Plans
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Same Day Support
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Cleanroom Specialists Expert Support
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Wide Range of Equipment Servicing

Total Customer Care Plans

Mobile Facilities

Mobile Facilities

Germfree’s cleanroom specialists teams expertly handle your mobile facility maintenance needs from start to finish. Comprehensive maintenance planning commences during facility construction, identifying spare parts, determining preventative schedules, and onboarding dedicated Service team members for a seamless transition from Germfree Operations. Our maintenance plans consistently maintain compliance with FDA, USP 797/800, or BMBL requirements, ensuring meticulous documentation. For facility upgrades, modifications, or relocation, trust Germfree’s Service team to support your facility’s entire lifecycle. Choose Germfree for unparalleled support in your modular facility journey. Discover exceptional preventative maintenance solutions for mobile cGMP or USP 797/800 cleanrooms and biocontainment laboratories with Germfree’s expertise.

Our Total Customer Care plans are configurable to your specific needs. Our plans may include:
Extended Warranty Preventative Maintenance
Parts and Labor 24 / 7 remote monitoring with same day support
Maintain inventory of critical spare parts HVAC service
Annual Inspections / Service

Architectural
  • Interior fit and finish
  • Door and door control system
  • Exterior fit and finish

Mechanical / Controls System
  • Room pressurization
  • Room balance
  • Alarm and data log review
  • HVAC (AHU, FFUs, Valves, Chiller (if applicable))

Electrical / Data Systems
  • Voltage check
  • Critical component
  • Fuses / Breakers / Outlets

Controls / Data Systems
  • Sensor calibration review and replacement
  • Data network
  • Temperature & Humidity Sensor Testing
  • Access controls

Effluent decontamination system EDS
Plumbing and Gas Piping
Autoclave inspection
Biodecontamination
Equipment maintenance (biosafety cabinets, laminar flow hoods, pass-through boxes, refrigerators and other equipment)
Annual Recertification
Germfree can manage your annual recertification through many of our CETA certified certifiers.
Maintain inventory of critical spare parts

Germfree’s Service team also provides support for facility upgrades. Call us with any of your modular cleanroom or laboratory support needs.

Security camera installation Access controls
Pass-through active or passive installation Lighting
Custom casework design and installation Equipment installation (example: biodecontamination, autoclave etc.)
Gas system installation Cleanroom components
Facility layout reconfiguration Intercom service

Modular Facilities

Modular Facilities

Germfree’s service team expertly handles your modular facility maintenance needs from start to finish. Comprehensive maintenance planning commences during facility construction, identifying spare parts, determining preventative schedules, and onboarding dedicated Service team members for a seamless transition from Germfree Operations. Our maintenance plans consistently maintain compliance with FDA, USP 797/800, or BMBL requirements, ensuring meticulous documentation. For facility upgrades, modifications, or relocation, trust Germfree’s Service team to support your facility’s entire lifecycle. Choose Germfree for unparalleled support in your modular facility journey. Discover exceptional preventative maintenance solutions for mobile cGMP or USP 797/800 cleanrooms and biocontainment laboratories with Germfree’s expertise.

Our Total Customer Care plans are configurable to your specific needs. Our plans may include:
Extended Warranty Preventative Maintenance
Parts and Labor 24 / 7 remote monitoring with same day support
Maintain inventory of critical spare parts HVAC service
Annual Inspections / Service

Architectural
  • Interior fit and finish
  • Door and door control system
  • Exterior fit and finish

Mechanical / Controls System
  • Room pressurization
  • Room balance
  • Alarm and data log review
  • HVAC (AHU, FFUs, Valves, Chiller (if applicable))

Electrical / Data Systems
  • Voltage check
  • Critical component
  • Fuses / Breakers / Outlets

Controls / Data Systems
  • Sensor calibration review and replacement
  • Data Network
  • Temperature & Humidity Sensor Testing
  • Access Controls

Effluent decontamination system EDS
Plumbing and Gas Piping
Autoclave inspection
Biodecontamination
Equipment maintenance (biosafety cabinets, laminar flow hoods, pass-through boxes, refrigerators and other equipment)
Annual Recertification
Germfree can manage your annual recertification through many of our CETA certified certifiers.
Maintain inventory of critical spare parts

Germfree’s Service team also provides support for facility upgrades. Call us with any of your modular cleanroom or laboratory support needs.

Security camera installation Access controls
Pass-through active or passive installation Lighting
Custom casework design and installation Equipment installation (example: biodecontamination, autoclave etc.)
Gas system installation Cleanroom components
Facility layout reconfiguration Intercom service

Equipment Servicing

Equipment Servicing

Germfree delivers outstanding services for equipment they manufacture, encompassing Class II Biosafety Cabinets (BSCs), Compounding Aseptic Isolators (CAI & CACI), Laminar Flow Hoods, Powder-Weigh Hoods, Cleanroom Pass-throughs, pharmaceutical isolators, and restrictive access barriers. With extended warranties covering both parts and labor, Germfree guarantees long-lasting reliability and peace of mind. Their all-encompassing preventative maintenance plans promote peak equipment performance, protecting your investment and ensuring consistently superior operation. Rely on Germfree for unparalleled service, maintenance, and warranty solutions, keeping your vital equipment running optimally and efficiently.

Standard Laminar Flow Equipment and Biosafety Cabinets

Our Total Customer Care plans are configurable to your specific needs. Our plans may include:

Extended Warranty +

Laminar Flow Equipment (BVBI and BZ series)
  • Parts and Labor
  • Pre-filters (1 year supply if applicable)
  • Same day support
Biosafety Cabinets Class 2 A2 or B2 (BBF and BTE series)
  • Parts and Labor
  • Pre-filters (1 year supply if applicable)
  • Same day support
Laminar Flow Glovebox Isolator (LFGI and Versaflow Series)
  • Parts and Labor
  • Sleeves (1 year supply)
  • Pre-filters (1 year supply if applicable)
  • Same day support
Pass-through Boxes
  • Parts and Labor
  • Same day support
Custom Class 3 Biosafety Cabinets

Germfree’s High Containment Equipment is expertly designed and crafted to deliver years of dependable service. As with any sophisticated equipment, preventative maintenance is crucial for maintaining optimal performance and ensuring user safety. Germfree provides bespoke PM plans and extended warranty options for your Class 3 BSC, tailoring services to meet your unique needs. The following items represent a sample of the offerings available, though our comprehensive solutions extend beyond this list.

Performance Testing
  • Rate of Rise testing
  • Glove Breach Validation
  • HEPA testing
  • HEPA replacement
  • Gasket inspections
  • Interlock Testing
  • Certification with third party oversite
Field service
  • HEPA Filter Inspection: Assessing the integrity and efficiency of the HEPA filters and replacing them as necessary to maintain the required containment and sterility levels.
  • Gasket and Seal Inspection: Examining gaskets and seals for signs of wear or damage, replacing them as required to maintain the containment environment.
  • Glove Inspection and Replacement
  • Cleaning and Decontamination
  • Calibration and Verification: Checking and calibrating airflow, alarms, and sensors to confirm compliance with applicable standards and regulations, as well as verifying the cabinet's overall performance.
RTP Servicing
  • Inspection: A thorough examination of RTP components, including seals, gaskets, and doors, to identify any signs of wear, damage, or degradation that may compromise the system's functionality.
  • Cleaning: Proper cleaning of the RTP and surrounding surfaces to eliminate contaminants, ensuring a sterile transfer environment.
  • Seal and Gasket Replacement: Timely replacement of worn or damaged seals and gaskets to maintain the RTP's airtight and sterile barrier.
  • Lubrication: Appropriate lubrication of mechanical components to reduce friction, prevent wear, and extend the RTP's operational lifespan.
Factory direct parts Germfree manufacturers Class 3 BSC components in Ormond Beach, Florida
Training
  • Equipment Operation
  • Maintenance
  • Regulatory (BMBL, AGS, ISO, CETA, Etc.)
Equipment upgrades and modifications Engage with Germfree’s Service team to discuss enhancing your current high containment Class 3 BSCs. Germfree offers support for equipment modifications and seamless integration of additional specialty equipment

Remote Monitoring

Remote Monitoring

Germfree’s Remote Monitoring Service is a cutting-edge solution that offers continuous, real-time assessment of environmental conditions within their mobile and modular facilities. By empowering service technicians with crucial data and advanced analytical capabilities, the RMS enables proactive maintenance, compliance assurance, and timely troubleshooting, ensuring the highest level of performance and reliability for Germfree clients.

Key Features:
Real-time Data Collection: Utilizing advanced sensors, the RMS continuously captures vital environmental conditions such as temperature, humidity, and pressure differentials within the facilities
24/7 Monitoring: Germfree service technicians have round-the-clock access to the RMS data, allowing them to continuously monitor and assess the conditions within the mobile and modular facilities
Proactive Maintenance: The RMS enables technicians to proactively identify potential equipment performance issues, enabling timely interventions and reducing the likelihood of equipment failures or environmental deviations.
Compliance Assurance: The RMS ensures that the facilities adhere to industry-specific regulatory standards and guidelines, providing clients with peace of mind and fostering a culture of compliance.
Remote Troubleshooting: Germfree service technicians can remotely diagnose and resolve many concerns, minimizing downtime and potential disruptions to facility operations.

Parts & Filters

Germfree’s parts are of exceptional quality and are designed to meet the unique needs of their clients. They offer a wide range of replacement parts and consumables for their equipment, ensuring that their customers’ operations run smoothly and efficiently. Our team is dedicated to providing the highest level of customer service and technical support and is always available to help customers find the right solutions to their specific requirements.

View parts catalogue

Are you looking for support or service?

Complete our contact form and a member of our service team will reach out to you within 24 hours.