Skip to main content
Menu
search

Service & Support

At Germfree, we recognize you are doing the world’s most important work. We are here to help share the load. This is why we go beyond manufacturing to deliver turnkey solutions tailored to your unique needs. We will look after your cleanroom maintenance. We understand the challenges you face and we are deeply committed to providing holistic, end-to-end services that address your specific concerns.

Our Process

At Germfree, we recognize you are doing the world’s most important work. We are here to help share the load. This is why we go beyond manufacturing to deliver turnkey solutions tailored to the unique needs of our clients.

Interior cell therapy modular facility

Wayfinder™ Program

Germfree’s Wayfinder™ program ensures process-readiness, cost and schedule certainty for facility projects. With 60 years of expertise in critical environments, our team delivers fit-for-purpose design strategies aligned with your objectives.

Servicing & Parts

With extensive replacement parts inventory and expert collaboration, we provide seamless, comprehensive cleanroom and biosafety solutions. Choose Germfree for exceptional expertise and cutting-edge technology.

Service technician working on a custom class 3 glovebox

Custom Service Packages

We know that uninterrupted performance is critical to our clients’ research processes, and we’re committed to supporting them every step of the way. To cater to our clients’ unique needs, we offer a range of customizable support plans.

People working in a biocontainment laboratory

CQV

In collaboration with the client, Germfree will prepare the commissioning plan for the equipment, mobile, or modular facility. The plan outlines the scope, tasks, procedures, roles, and responsibilities of various involved groups, and the overall coordination of the CQV effort.

Leasing Program

Leasing Program

Recognizing the distinct needs of start-ups and companies seeking cleanroom facility flexibility, Germfree’s bioGROW® facility leasing program is here to fast-track your preclinical and clinical programs without the burden of facility ownership and maintenance.

AE Partnerships

For a successful project outcome, fostering collaboration between architecture and engineering (AE) firms and prefab cGMP facility providers is indispensable. This article delves into how AE firms collaborate with prefab cGMP facility providers, like Germfree, to deliver facilities within budget and on schedule.

Engineering Services

The foundation for success and customer satisfaction on any project is a well-designed solution, integrating engineering controls with high-quality construction, craftsmanship and finishes. Germfree has over 60 years of experience in designing and engineering controlled/classified environments.

Team installation of facility at the NIH

Quality & Safety

Our commitment to quality directly contributes to the successful delivery of products and projects to our clients. We take pride in providing the highest quality solutions that surpass expectations, ensuring our clients receive unparalleled value and excellence every time.

Hear from our clients

"Very reassuring that you guys monitor this so well. Appreciate the daily reports as well."

Compounding ManagerMiami Beach, FL

"Germfree representatives (i.e. customer service) respond to requests/questions in a time effective manner. They have always been available to fly up from Florida for any service request needed. Customer Service Score: Exceptional"

West Roxbury, Boston

Are you looking for support or service?

Complete our contact form and a member of our service team will reach out to you within 24 hours.