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Ballad Health Transforms Sterile Compounding with Smarthood

Ballad Health Transforms Sterile Compounding with Smarthood

Client:
Ballad Health

Completion:
September 2024

Application:
Sterile Compounding

Overcoming IV Workflow Challenges at Ballad Health

Ballad Health, created through the merger of Mountain States Health Alliance and Wellmont Health System, serves 29 counties with 20 hospitals ranging from large tertiary centers to small critical access facilities. Like many health systems, they struggled with inconsistency in their sterile compounding processes. The pharmacy team worked across three different hoods, each with its own layout and workflow, which caused confusion and made it difficult to maintain standardization.

Project features

Equipment: Smarthood by Germfree

Features: USP <797> compliant, designed to run your IV workflow solution, all components accessible within sterile field.

The challenge

With computers, scanners, and other devices located outside of the hoods, staff at Ballad Health were frequently forced to move in and out of the sterile field, increasing the risk of contamination and leading to citations during surveys. The equipment setup itself was often pieced together with cameras purchased from eBay or repurposed computers, resulting in inefficient processes that slowed down compounding and introduced more opportunities for error. Pharmacy leaders recognized that they needed a standardized, compliant, and streamlined solution that could improve efficiency while ensuring the highest levels of patient safety across their network. 

The answer

Germfree’s Smarthood™ delivered the integrated solution they were searching for. Designed specifically for IV workflow, Smarthood™ brings together every essential tool—barcode scanner, gravimetric scale, label printer, camera, and computer—directly inside the hood. This eliminates the need to break the sterile barrier and allows staff to complete the entire compounding process in one streamlined space. The system also introduces intelligent safety checks that catch potential errors in real time, while ergonomic design improvements, like optimized camera placement and even a built-in trash chute, keep the workspace efficient and stress-free. With Smarthood™, Ballad Health pharmacists and technicians gained a reliable, standardized workflow that enhances both accuracy and speed. 

The impact of Smarthood™ has been transformative across Ballad Health’s network. Pharmacy teams now save five to ten minutes on each preparation, freeing time to focus on higher-value patient care. Built-in technology ensures accuracy at every step, giving staff greater confidence and reducing the risk of errors. Compliance issues tied to sterile barrier breaks have been virtually eliminated, creating a safer, more efficient compounding environment.  

For Ballad Health, standardizing on Smarthood™ was an easy decision. The technology not only streamlined pharmacy operations but also elevated patient safety, staff satisfaction, and overall efficiency. By partnering with Germfree, Ballad Health has proven that innovation in sterile compounding translates directly into better outcomes for patients—and a stronger future for healthcare delivery.

Watch the mini-documentary to hear directly from the team at Ballad about their experience with Smarthood. Click here to learn more about Smarthood by Germfree.  

Smarthood in-use at Ballad Health, Bristol Regional Medical Center.

Read about the unique process we used to deliver this project and how we can deliver yours.

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Smarthood in-use at Ballad Health, Bristol Regional Medical Center.
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